Medical Support Manager

6 days ago


Swansea, City and County of Swansea, United Kingdom Swansea Bay University Health Board Full time
Job Overview

The Medical Support Manager is responsible for overseeing the day-to-day management of the Community Dental Service Administration Team and Designed to Smile Healthcare Support Workers.

Main Responsibilities
  • Investigate queries or issues, make judgments on their resolution, and escalate when necessary.
  • E nsure all Service Level Agreements, Policies, and Procedures are up-to-date and track and highlight issues to the Business Manager.
  • Contribute to the development of the service by staying up-to-date with best practices and suggesting changes.
Key Skills and Qualifications
  • Appropriate degree-level qualification in a related field or equivalent experience.
  • Developed knowledge and confidence in IT software packages, including Word, Excel, PowerPoint, Email, Electronic Diaries, Internet, and SOEL.
  • Ability to collate, analyze, and draw conclusions from data and present reports in various formats.
Salary and Benefits

Estimated salary: £35,000 - £40,000 per annum. Swansea Bay University Health Board offers a range of benefits, including professional training and development opportunities, career progression, and a supportive work environment.


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