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Customer Experience Specialist

3 months ago

Londonderry, United Kingdom beBee Professionals Full time £22,000 - £28,000

As a Customer Experience Specialist, you will be responsible for delivering exceptional customer service and support to our customers in Derry, United Kingdom. Key responsibilities include handling customer inquiries, resolving issues, and maintaining accurate records.

Key Responsibilities:

  • Provide timely and effective responses to customer inquiries.
  • Resolve customer issues efficiently and escalate when necessary.
  • Collaborate with other departments to ensure customer satisfaction.

Requirements:

  • Previous experience in a customer-facing role.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment.