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Fashion Retail Operations Coordinator

2 months ago

London, Greater London, United Kingdom AWWG Full time

About the Role:

We are seeking a highly skilled and experienced Fashion Retail Operations Coordinator to join our team at AWWG. As a key member of our operations team, you will be responsible for managing our bespoke customer databases, ensuring seamless retail logistics and operations, and providing exceptional client management and clienteling services.

Key Responsibilities:

  1. Manage and maintain accurate and up-to-date customer databases, ensuring timely and efficient communication with clients.
  2. Develop and implement effective retail logistics and operations strategies to drive business growth and improve customer satisfaction.
  3. Collaborate with cross-functional teams to ensure seamless execution of retail operations, including inventory management, supply chain management, and customer service.
  4. Provide exceptional client management and clienteling services, including personalized customer experiences, loyalty programs, and retention strategies.
  5. Analyze data and metrics to identify trends and areas for improvement, and develop actionable recommendations to drive business growth.
  6. Stay up-to-date with industry trends, best practices, and emerging technologies to ensure AWWG remains competitive and innovative.

Requirements:

  1. Minimum two years of relevant experience in fashion retail, with a proven track record of success in retail logistics and operations.
  2. English speaker; other languages would be a plus.
  3. Strong team player with a commercial mindset, excellent communication skills, and a helpful and kind attitude.