Automotive Estimator

4 days ago

London, Greater London, United Kingdom Stephen James (Automotive) Ltd Full time
{"title": "Bodyshop Estimator/VDA", "description": "About the Role

We are seeking an experienced and highly skilled Bodyshop Estimator to join our team at Stephen James (Automotive) Ltd. As a Bodyshop Estimator, you will provide a courteous and efficient estimating and reception service for the Bodyshop department.

Key Responsibilities
  • Assess Bodyshop, S.M.A.R.T Repairs and extended warranties to customers
  • Record a list of damages to the customers' vehicles
  • Use Audatex to calculate costs and the time required to complete all necessary repairs accurately and professionally
  • Liaise and negotiate repair approvals with insurance engineers and customers
  • Complete job packs and prepare invoices in an accurate and timely manner
Requirements
  • Excellent communication skills to communicate credibly with our customers
  • Ability to develop rapport and trust with customers and to resolve conflict situations calmly and reasonably
  • Work to high standards, be self-motivated and able to multitask in a busy environment
  • Proven experience working in a similar role in a busy Bodyshop centre, preferable with Audatex accreditation
  • Valid clean UK Driving Licence and must be eligible to work in the UK
About Us

Stephen James Group is an established authorised BMW and MINI franchise, proud to be part of Hedin Mobility Group a larger private organisation leading in world-class automotive retail and aftermarket services.

We are passionate about making Stephen James a simple, easy, and enjoyable place to do business, through a team of people that want to create a great experience for the customer.

What We Offer

Competitive salary with an OTE of £42,000 per annum, with company car

Working hours, Monday – Friday, 8.00am – 6.00pm

Market leading benefits to all our colleagues

", "lang_code": "en"}

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