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Retail Sales Associate

2 months ago


London, Greater London, United Kingdom Harrods Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our ON Running department at Harrods Knightsbridge. As a Sales Associate, you will be responsible for providing exceptional customer service, demonstrating a thorough knowledge of our products, and building strong relationships with customers to drive sales and achieve business goals.

Key Responsibilities:

  • Provide world-class customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Develop and maintain a thorough knowledge of our products, including features, benefits, and pricing
  • Build strong relationships with customers, understanding their needs and preferences to make personalized recommendations
  • Meet or exceed sales targets, working collaboratively with colleagues to achieve business objectives
  • Contribute to a positive and inclusive store environment, promoting a culture of excellence and customer satisfaction

Requirements:

  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues
  • Strong product knowledge and a passion for delivering exceptional customer service
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
  • Collaborative and team-oriented, with a focus on achieving business goals and exceeding customer expectations

What We Offer:

  • A competitive salary and benefits package, including a generous pension scheme and up to 33% Harrods discount
  • Opportunities for career development and growth, with a focus on individual strengths and potential
  • A dynamic and inclusive work environment, promoting a culture of excellence and customer satisfaction