E-Commerce Team Lead
2 days ago
We're a dynamic company that provides components and expertise for customers to deliver stunning and impactful lighting projects. Our portfolio boasts notable clients such as The Erasure world tour, Dior, DC10 in Ibiza, Next plc, Mulberry, and BMW.
Job OverviewThis role plays a crucial part in scaling our e-commerce offering, driving sales, and delivering a seamless online customer experience. We seek an ambitious and commercially astute E-Commerce Manager to lead our online sales and digital marketing strategies.
The ideal candidate will be well-versed in e-commerce best practices, digital marketing, and data analytics, with a proven track record in driving e-commerce growth.
Main Responsibilities- Manage and optimize the day-to-day operations of our e-commerce platform BigCommerce and 3rd party integrations including product listings, pricing, search, and merchandising, and stock monitoring.
- E nsure the website is kept up-to-date, including navigation, banners, new in products/brands, category pages, and technical documentation.
- Develop and implement comprehensive e-commerce strategies to improve website performance, customer engagement, and sales conversions.
- Product feed optimization through our 3rd party.
- Closely collaborate with cross-functional teams, including Sales, Product, and Technical, to ensure a seamless online experience.
- Oversee digital marketing agencies aligning PPC & Paid Social activity with the wider business priorities.
- Implement A/B testing procedures to optimize user experience and sales funnels/CRO.
- Analyze web analytics and sales data to identify opportunities for growth and optimization.
- Maintain an up-to-date knowledge of industry trends, technologies, and e-commerce best practice.
- Performance reporting to the wider business.
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