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Professional Training Specialist

1 month ago


Reading, Reading, United Kingdom Intuitive Surgical Full time

At Intuitive Surgical, we're driven by a mission to revolutionize minimally invasive care. Our team of innovators and experts is dedicated to expanding the potential of physicians to heal without constraints.

About the Role

We're seeking a highly skilled Customer Trainer to join our team. As a pioneer in robotic-assisted surgery, we strive to foster an inclusive and diverse team committed to making a difference.

The ideal candidate will deliver da Vinci System technology training and facilitate surgeon-led training for surgeons, first assistants, and OR staff from various surgical specialties, including urology, gynecology, general surgery, thoracic, and Trans-oral surgery.

Key Responsibilities
  • Conduct da Vinci Surgical System training programs for surgical teams at designated training centers and remote centers.
  • Lead and support specialized training programs and Society events.
  • Act as a subject matter expert for internal projects, as needed.
  • New product development, training material/protocol development, and training research initiatives.
  • Work with the Training team in a creative, dependable, and flexible manner to improve existing training programs.
  • Train the sales force to conduct in-services and system technology skills development activities with customers on new and established products.
  • Occasional support of the da Vinci System in a hospital operating room.
  • Support da Vinci Surgical System troubleshooting and maintenance at the training center.
  • Manage training center logistics, inventory, and training calendars.

The successful candidate will have professional training experience, knowledge of adult learning principles, medical-device experience, and ability to be flexible with hours of operation.