Dual Fuel Installation Specialist

4 weeks ago


Leeds, Leeds, United Kingdom Reliant Resource Services Full time

Job Summary

We are seeking a skilled Dual Fuel Installation Specialist to join our team at Reliant Resource Services.

About the Role

The successful candidate will be responsible for installing Dual Fuel Smart Meters in domestic residential properties, working on the Eon contract.

Main Responsibilities

  1. Install Smart Meters in domestic properties, ensuring high-quality workmanship and customer satisfaction.

  2. Manage own stock levels on van and/or via 'dropbox' facilities, maintaining efficient inventory control.

  3. Provide exceptional customer service and support, responding to queries and resolving issues promptly.

  4. Offer customers energy efficiency advice, promoting sustainable practices and reducing energy consumption.

  5. Ensure all worksheet submissions are accurate and timely, meeting company deadlines and targets.

  6. Collaborate with the Smart Metering Operations Manager to achieve daily, monthly, and quarterly targets, driving business success.

  7. Plan, organize, and manage workload effectively, prioritizing tasks and meetings deadlines.

  8. Resolve customer queries in a professional and efficient manner, providing excellent communication and problem-solving skills.

  9. Perform additional duties as required, demonstrating flexibility and adaptability in a dynamic role.

Person Specification

The ideal candidate will possess:

  • Excellent organizational skills, enabling effective time management and prioritization.

  • Previous experience with Dual Fuel Metering, showcasing expertise and knowledge.

  • A proven track record of exceeding targets, demonstrating ambition and drive.

  • Exceptional communication skills, both written and verbal, facilitating effective collaboration and customer interaction.

  • Ability to work calmly under pressure, maintaining composure and focus in challenging situations.

  • Capacity to work independently, yet collaborate effectively as part of a team, promoting a positive and supportive work environment.

  • IT literacy, ensuring proficiency in relevant software and systems.

Package

We offer a competitive remuneration package, including:

  • Basic Salary: £40,450 per annum.

  • Potential bonus: £1,200 per annum.

  • Annual Leave: 22 days + bank holidays.

  • Company vehicle, tools, and uniform provided.

  • Competitive overtime rates available.

  • Optional On-call: Standby Monday - Sunday = £400 (Mon - Fri £40 per day, Sat £100 & Sunday £100).

  • Any work attended will be paid at 1.5 x rate during Monday - Saturday & paid at x 2 rate Sunday and Bank holidays.



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