Systems Analyst

3 weeks ago


Craigavon, United Kingdom HAYS Specialist Recruitment Full time

Key Responsibilities

The successful candidate will be responsible for providing onsite and office-based desktop support for staff and mobile users, ensuring quality end-user support and a stable IT infrastructure. This includes offering 1st and 2nd level support via the ServiceDesk ticketing system, efficiently categorising and resolving incidents using remote desktop tools or physical attendance, and collaborating with the local business IT team for 1st level end-user and infrastructure support.



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