Field Services Professional

3 days ago


Birmingham, Birmingham, United Kingdom SATO Europe Full time
Job Summary

We are seeking a highly skilled Field Services Professional to join our team at SATO Europe. As a key member of our service team, you will be responsible for installing, maintaining, and repairing a diverse range of Sato Thermal Transfer and Laser printers, Print & Apply units, and specialized finishing equipment.

Estimated Salary: £45,000 - £55,000 per annum (dependent on experience)

About the Role

This is an exciting opportunity for a technical expert to work in a dynamic environment and provide exceptional customer service to our clients. You will be required to travel within the UK and occasionally to European locations to ensure timely and efficient service delivery.

Key Responsibilities:

  • Installation and Maintenance: Install, maintain, and repair Sato equipment to ensure optimal performance.
  • Technical Expertise: Provide electrical and mechanical knowledge to troubleshoot and resolve technical issues.
  • Product Training: Undergo comprehensive product training to gain proficiency in Sato technologies.
  • Customer Service: Prioritize customer satisfaction by delivering timely and efficient service.
  • Teamwork: Collaborate effectively with colleagues to achieve shared goals.
Requirements

To be successful in this role, you will need:

  • Strong electrical and mechanical aptitude.
  • Proven experience in field service or a related technical role.
  • Willingness to travel within the UK and occasionally to European locations.
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal skills.
  • Valid driver's license.


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