Risk Management Specialist

3 weeks ago


Redhill, Surrey, United Kingdom Aon Full time

Claims Specialist Role

We are seeking an experienced Claims Specialist to join our team at Aon. As a Claims Specialist, you will be responsible for analysing and evaluating new and existing claims in line with required SLA's.

Your Key Responsibilities

  • Analyse and evaluate new and existing claims in line with required SLA's
  • Respond promptly to enquiries from clients, brokers and service providers by telephone, in writing and in person
  • Accurately assess and maintain appropriate reserves on claims
  • Comply with claims systems and procedures
  • Follow claims settlement procedures in accordance with established guidelines and authorise settlements within claims handling authority
  • Update and maintain accurate information and data throughout the life cycle of the claim
  • Represent AUM Claims in meetings with underwriters, insurers and clients as may be required

What We're Looking For

  • Competent in Microsoft Office and primarily Excel and Word
  • ACII or Part Qualified/A level education or equivalent an advantage
  • Experienced and knowledgeable claims technician with Personal Accident & Travel, Liability, Property or equivalent claims experience an advantage but not obligatory as training will be provided
  • Lloyds and London Market knowledge including CLASS and ECF an advantage
  • Excellent communications and organisational skills. Sound negotiator
  • Strong interpersonal, communication and presentation skills, reliable and enthusiastic

About Us

Aon is in the business of better decisions. As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. We offer a comprehensive benefits package and encourage a diverse workforce. Our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working.



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