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Customer Service Representative

1 month ago

Southampton, Southampton, United Kingdom Tesco Full time

About the Role

We are seeking a Customer Service Representative to join our team at Tesco Blackfield Express. As a key member of our store team, you will be responsible for delivering exceptional customer service, working closely with colleagues to ensure a seamless shopping experience.

Key Responsibilities

  • Provide outstanding customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Work collaboratively with colleagues to maintain a clean and organized store environment, ensuring high standards of customer service and product presentation.
  • Contribute to achieving sales targets by promoting products, identifying opportunities to increase sales, and providing customers with expert advice.
  • Participate in seasonal, community, and charity events, creating a positive and inclusive atmosphere for customers and colleagues alike.

What We Offer

  • A competitive hourly rate, with opportunities for pay increases based on performance and location.
  • A minimum of 16 guaranteed hours per week, with flexibility to work additional hours as needed.
  • Access to a range of benefits, including holiday pay, pension scheme, and life cover.
  • Opportunities for career progression and professional development within the Tesco team.

Requirements

  • A passion for delivering exceptional customer service, with a focus on building strong relationships with customers.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • A flexible and adaptable approach, with a willingness to learn and take on new challenges.