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Abercrombie & Fitch Assistant Manager Role

1 month ago


London, Greater London, United Kingdom Abercrombie and Fitch Co. Full time
Assistant Manager Job Description

Abercrombie & Fitch Co. is seeking a talented Assistant Manager to join our team. As an Assistant Manager, you will play a key role in driving sales results, providing best-in-class customer service, and overseeing daily store operations.

Key Responsibilities:
  • Customer Experience: Deliver exceptional customer service, ensuring a positive shopping experience for all customers.
  • Drive Sales: Analyze business trends and implement strategies to drive sales growth.
  • OMNI Channel Fulfillment: Ensure seamless integration of online and offline channels to provide a cohesive customer experience.
  • Store Presentation and Sales Floor Supervision: Maintain a visually appealing store environment and supervise sales floor activities.
  • Store & Stockroom Operations: Oversee daily store operations, including opening and closing routines, and ensure efficient stockroom management.
  • Staffing, Scheduling, and Payroll Management: Manage staffing levels, create schedules, and oversee payroll processes.
  • Training and Development: Provide training and development opportunities to team members to enhance their skills and knowledge.
  • Communication: Foster open communication among team members, ensuring a collaborative and inclusive work environment.
  • Asset Protection: Implement asset protection strategies to prevent loss and ensure a safe working environment.
Requirements:
  • Bachelor's Degree or Equivalent: A bachelor's degree or equivalent experience in a customer-facing role.
  • Strong Problem-Solving Skills: Ability to analyze problems and implement effective solutions.
  • Inclusion & Diversity Awareness: Commitment to creating an inclusive and diverse work environment.
  • Ability to Work in a Fast-Paced Environment: Ability to thrive in a fast-paced and challenging environment.
  • Team Building Skills: Ability to build and maintain strong relationships with team members.
  • Self-Starter: Proactive and self-motivated individual who takes initiative to achieve results.
  • Drive to Achieve Results: Strong desire to drive sales growth and achieve business objectives.
  • Multi-Tasking: Ability to prioritize tasks and manage multiple responsibilities simultaneously.
  • Fashion Interest & Knowledge: Passion for fashion and knowledge of current trends.

Abercrombie & Fitch Co. offers a competitive compensation package, including a quarterly incentive bonus program, paid time off, and opportunities for career advancement. If you are a motivated and results-driven individual who is passionate about fashion and customer service, we encourage you to apply for this exciting opportunity.