Team Leader

1 week ago

Bangor, United Kingdom River Island Full time
Join Our Team as a Team Leader

We're a dynamic and forward-thinking brand with a passion for delivering exceptional customer experiences. Our team members are the driving force behind our success, and we're looking for talented individuals to join our ranks as Team Leaders.

Key Responsibilities:
  • Lead and motivate a high-performing team to achieve sales targets and deliver exceptional customer service.
  • Develop and implement effective strategies to drive sales growth, improve customer engagement, and enhance store operations.
  • Collaborate with the management team to achieve business objectives, share best practices, and drive continuous improvement.
  • Ensure a safe and secure working environment for all employees and customers, adhering to health and safety protocols and company policies.
  • Monitor and analyze sales data, customer feedback, and operational metrics to inform business decisions and drive results.
What We Offer:
  • A competitive salary and benefits package, including a generous bonus scheme and pension plan.
  • Opportunities for career growth and professional development, with a focus on upskilling and reskilling.
  • A dynamic and supportive work environment, with a strong emphasis on teamwork, collaboration, and open communication.
  • A comprehensive training program, including on-the-job training, coaching, and mentoring.
  • A generous staff discount and uniform allowance, as well as access to exclusive employee benefits and rewards.
Requirements:
  • Proven leadership experience in a retail or customer-facing environment.
  • Excellent communication, interpersonal, and problem-solving skills.
  • A strong understanding of sales strategies, customer engagement, and store operations.
  • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Commitment to delivering exceptional customer service and driving business results.

We're an equal opportunities employer, committed to diversity, equity, and inclusion. If you're a motivated and results-driven individual with a passion for retail and customer service, we'd love to hear from you

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