Food Service Manager

2 weeks ago


Lakenham, United Kingdom Compass UK & Ireland Full time
Job Description

We are seeking an experienced Food Service Manager to lead our team in providing exceptional food experiences for our clients across 5 outlets in Norwich. The ideal candidate will have a strong background in restaurant management, with a focus on delivering high-quality food and beverage services while maintaining positive client relationships.

About the Role:

  • To oversee the daily operations of the restaurant, retail, and hospitality sites, ensuring seamless service delivery and customer satisfaction.
  • To work closely with the General Manager to develop and implement strategies that drive business growth, improve efficiency, and enhance the overall customer experience.
  • To manage and train a team of staff, promoting a culture of excellence, respect, and teamwork.
  • To ensure compliance with company policies, procedures, and regulatory requirements, including health and safety, food safety, and risk assessments.
  • To achieve financial targets and contribute to the company's profitability by controlling costs, optimizing resources, and driving revenue growth.

Key Responsibilities:

  • Lead a team of staff to provide prompt and efficient service to customers.
  • Develop and implement strategies to improve customer satisfaction, loyalty, and retention.
  • Maintain accurate records, reports, and data analysis to inform business decisions and optimize performance.
  • Collaborate with cross-functional teams to achieve business objectives and drive growth.
  • Stay up-to-date with industry trends, best practices, and regulatory requirements to ensure continuous improvement.

What We Offer:

  • A competitive salary of £45,000 - £55,000 per annum, depending on experience.
  • A comprehensive benefits package, including contributory pension scheme, career development opportunities, and exclusive travel discounts.
  • A dynamic and supportive work environment that fosters growth, innovation, and collaboration.
  • The opportunity to work with a leading foodservice provider, driving business growth and improving customer experiences.


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