Store Manager
3 weeks ago
We are seeking a dynamic and inspirational Store Manager to lead our team of Sales Associates in achieving sales, customer service, and operational targets. The ideal candidate will have proven leadership, coaching, and business management skills gained in a fast-paced retail environment.
This is an exceptional opportunity to be the Chief Executive Officer of your own store. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management, and the leadership of a high-performing team.
The successful candidate will have a flair for business planning, a passion for coaching others to reach their full potential, and a proven track record of leading a team to achieve sales and customer service targets. They will also have experience of creating and executing in-store events, as well as the ability to work retail hours, including days, nights, weekends, and special events in a fast-paced work environment.
We offer progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package. If you are an ambitious self-starter with a passion for the beauty industry, this could be the perfect role for you.
Key Responsibilities:
- Lead and develop a high-performing team of Sales Associates
- Create and execute an agile business plan to achieve sales, customer service, and operational targets
- Develop and implement effective customer relationship management strategies
- Manage in-store events and promotions to drive sales and customer engagement
- Ensure excellent customer service and a positive store environment
- Manage inventory, facilities, and cash reconciliation
- Work collaboratively with the wider Aveda team to achieve business objectives
Requirements:
- Proven retail management experience, preferably within cosmetics
- Ability to provide inspirational, authentic, and personalized customer service
- Previous business planning experience, including setting sales and customer service targets, sales analysis, and staff scheduling
- Previous retail operations experience, including inventory and facilities management, and cash reconciliation
- Proven track record of leading a team to achieve sales and customer service targets
- Experience of creating and executing in-store events
- Ability to work retail hours, including days, nights, weekends, and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
- Proficient in Microsoft Office
What We Offer:
- Progressive career opportunities
- Outstanding training and development
- Competitive remuneration and benefits package
About Aveda:
- We are a leader in prestige beauty
- We value diversity of thought and people
- We offer a culture that supports career growth and development
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