IT Infrastructure Specialist

4 weeks ago


AshtonunderLyne, Tameside, United Kingdom Tameside and Glossop Integrated Care NHS Foundation Trust Full time
Job Title: IT Infrastructure Specialist

We are seeking an experienced IT Infrastructure Specialist to join our team at Tameside and Glossop Integrated Care NHS Foundation Trust. As an IT Infrastructure Specialist, you will be responsible for the monitoring, support, and maintenance of our IT infrastructure services across the entire trust.

Main Responsibilities:
  • Monitor and troubleshoot complex infrastructure and server-related issues to minimize service unavailability.
  • Provide support, monitoring, and maintenance of all IT infrastructure services and develop services in line with the trust's business strategies.
  • Deputise for the IT Technical Services Manager and provide support cover on a short-term basis for colleagues in the IT Tier 1 and Tier 2 teams.
  • Work alongside colleagues across the trust and partner organizations as required.
About Us:

Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children.

Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.

What We Offer:
  • Flexible working arrangements
  • 27-33 days annual leave plus bank holidays
  • Sick pay
  • NHS Pension Scheme
  • Free eye tests and health checks
  • Gym discount
  • Free bicycle loan scheme
  • Salary sacrifice car scheme
  • Support with stress, bereavement, relationships, finance, and much more.
Person Specification:

Qualifications:

  • Good Education Standard - A Levels or equivalent
  • Microsoft server-related certification(s)
  • Holds a relevant Degree or has equivalent network qualifications/experience

Experience:

  • Demonstrate a good record of successful experience within an IT department
  • Proven record of professional development
  • Demonstrable work experience providing specialized advanced network support and problem-solving along with managing IT schemes and liaising with clients, suppliers, and staff
  • Must have held a similar position recently

Skills and Knowledge:

  • Good knowledge of Server Operating Systems 2016+
  • Proficient in the use and support of Microsoft Office and other desktop applications
  • Excellent communication and customer service skills, ability to manage expectations effectively, professional telephone manner with the ability to interpret user queries
  • Ability to develop strategies, policies, and procedures
  • Ability to maintain SLAs
  • Ability to retain knowledge of all IT and inter-related IT systems
  • Awareness of IT Security, including the Data Protection and Freedom of Information Acts

Other Factors:

  • Ability to travel around Tameside


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