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Starbucks Store Manager

2 months ago

Stirling, Stirling, United Kingdom EG Group Full time

Job Summary:

We are seeking a dedicated and experienced Assistant Manager to join our EG Group team at our Starbucks store in Stirling. As a key member of our management team, you will be responsible for leading and motivating a team to deliver exceptional customer service and drive sales growth.

Key Responsibilities:

  • Manage the store in the absence of the Manager, ensuring seamless day-to-day operations and maintaining high standards of customer service.
  • Lead and engage the team to promote sales, increase profitability, and ensure a positive customer experience.
  • Contribute to the development and implementation of store strategies to drive business growth and improve customer satisfaction.
  • Collaborate with the management team to achieve business objectives and maintain a positive store culture.
  • Ensure compliance with company policies, procedures, and regulatory requirements.

Benefits:

  • Competitive hourly rate of £12.50 per hour.
  • Quarterly bonus incentive.
  • Starbucks discount - 30% off food, drinks, and merchandise.
  • Food to Go Discounts – 15% off, Greggs, Subway, and much more.
  • Discount partnerships – retail, food, home, garden, electronics, and much more.
  • 24/7 access to virtual GP & wellbeing service.
  • Contracted hours.
  • Free on-shift beverage.
  • Progression and career opportunities.
  • Life assurance.
  • Employee assistance programme.
  • Recognition rewards.
  • 10% Discount Card for Asda.
  • Learning and development opportunities.
  • Work anniversary awards.
  • Compassionate leave.
  • EG Cares benefits and rewards platform.
  • Access to the Learning Hub with the most extensive online learning course library in the world.

Requirements:

  • Previous management experience in a retail or hospitality environment.
  • Strong leadership and communication skills.
  • Ability to work effectively in a fast-paced environment.
  • Knowledge of customer service principles and practices.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.

What We Offer:

As a valued member of our team, you will have the opportunity to develop your skills and career with EG Group, a leading international convenience retail business. We offer a competitive salary, benefits package, and opportunities for career progression.