Customer Service Operations Manager

2 weeks ago


HowdenleWear, Durham, United Kingdom Welcome Break Full time

We are looking for a Customer Service Operations Manager to join our team at Welcome Break. As a Customer Service Operations Manager, you will be responsible for ensuring that our customers receive exceptional service delivery.

About the Job
  • You will lead a team of supervisors to deliver outstanding customer service and work closely with our management teams to support and motivate your team.
  • The ideal candidate will have prior experience working in retail or catering as a Team Leader or supervisor, be passionate about delivering exceptional customer service, and have ambition to go far in their management career.

This is an excellent opportunity for someone who wants to take their management career to the next level and enjoy a competitive salary up to £12.44 per hour plus a £10 on-shift meal allowance.

What We Offer
  • Immediate start available in customer service roles with overtime opportunities.
  • Employee discounts at hundreds of retailers, including 50% off onsite KFC, BK, Starbucks, and Pizza Express.
  • Career progression from Supervisor to Store Management through brilliant training programs.
  • Holiday entitlement that increases with service, free onsite parking, and a cycle-to-work scheme.


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