Warehouse Logistics Associate

2 weeks ago

Bristol, Bristol, United Kingdom Finning Full time

About Finning

Finning is the world's largest Caterpillar dealership, providing unrivaled service for 90 years.

As a leading provider of equipment and engines for diverse industries, we offer a wide range of products and services, including sales, rentals, parts supply, and repair.

Job Functions:

  • Carry out daily receipt of all inward stock orders, IBTs, and returns, and daily dispatch of all parts orders, using computer technology to support all processes.
  • Accurate pick, pack and ship all parts orders to meet the customer need by date.
  • Be proactive and contribute to continuously improving warehouse processes and procedures.
  • Ensure 99% stock accuracy in the warehouse by working accurately and responsibly.
  • Dispatch and deliver parts through various courier networks using different software packages.
  • Responsible for adhering to Health, Safety and Environmental policies, taking a proactive approach to reduce risks in the workplace.
  • Report discrepancies /damage to any stock.
  • Correctly load and unload outbound, inbound and cross docked freight, correctly identifying and labelling goods and containers to ensure right destination is reached.
  • As Warehouse Operative in Parts and Collection, you will receive, collate, protect, pack and label goods for safe return to suppliers.
  • Receipt and inspect returned cores and return to NDC for final core inspection.
  • Report to Supervisor any problems with the physical aspects of stores operation such as damaged goods, out of stock situations, delivery shortages & discrepancies.
  • Responsibility for housekeeping to a high standard to achieve minimum 3 star contamination control.
  • Flexibility to meet changing customer demands.
  • Flexibility in Saturday working.
  • Potential branch cover at other facilities as and when required.
  • Engaged and motivated to deliver personal development performance to meet objectives and KPI's.

Required Skills:

  • Problem-solving skills.
  • Communication, interpersonal and teamwork skills.
  • Time management and organisational skills.
  • Independence, self-motivation and initiative.
  • Flexibility and adaptability to different types of work.
  • Persuasive and personally motivated.
  • Oral and written communication, decision-making and judgement.
  • Negotiation skills.
  • Attention to detail, work accuracy/numeracy.
  • Quality orientation.
  • FLT License preferred but we are able to train.

Accountability:

Ensure all cores returned are inspected in accordance with CAT guidelines to ensure maximum credit. Take personal responsibility to meet all 'one to one' objectives. Actively promote 'Parts Direct' and Parts.CAT.com sales channels to customers using the collection point. Loading and unloading of freight using correct MHE and following correct safe handling procedures. Active involvement in the improvement and maintenance of the working areas and the 'Collection Point' following 5S and Contamination Control procedures. Constant awareness of SHEQ obligations. Maintain commitments to 'Our Promise'. Banking and Petty Cash reconciliation. Respond to any customer delivery queries within 1 hour.

Education and Experience:

  • Good level of education.
  • Warehouse experience.
  • MHE Licences.
  • Excellent customer service experience – preferably customer facing.
  • Demonstrable experience in remote working.
  • Warehouse/Logistic qualification (desirable).

Benefits:

  • 25 days annual leave plus bank holidays (+ option to purchase additional 5 days).
  • Health care benefit (medical, physio, optical, hearing, dentistry, and new child payments to support new parents).
  • Up to 7% pension (matched by the company).
  • Annual bonus.
  • Access to company share scheme.
  • Enhanced maternity and paternity packages.
  • Access to company rewards platform offering various retail discounts.
  • Cycle to work scheme.

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