Chief Risk Operations Officer

2 weeks ago


London, Greater London, United Kingdom Zopa Full time

We are seeking a seasoned risk professional to join our team as Chief Risk Operations Officer at Zopa Bank. In this role, you will play a key part in ensuring the effective management of operational risk across our lending and banking operations.

About Us

Zopa is a pioneering fintech company that has been redefining what it means to work in finance since 2005. We believe in putting people first and empowering everyone to aim high every day. Our vision for a new era of banking puts customers front and centre, and we've built a business that delivers on this promise.

Job Description

The successful candidate will report directly into the Senior Manager - Lending and work closely with stakeholders across the three lines of defence to ensure that Zopa operates within its risk appetite. You will be responsible for identifying areas of risk, developing solutions that are smart, proportionate, sustainable, and considered, and managing interdependencies to support the timely delivery of agreed solutions and change initiatives.

You will also be expected to ensure that MI and reporting are delivered in a timely manner, enabling accountable individuals to make informed, risk-based decisions.

Requirements
  1. Experienced risk professional with a strong understanding of the retail banking environment and a passion for supporting teams to deliver better customer outcomes.
  2. Proven track record of managing operational risk (ideally in the first line) in a consultancy, fintech or specifically within the financial services sector.
  3. Good awareness of the regulatory framework in which Zopa operates and driven to self-educate about the evolving open banking regulatory landscape.
  4. Able to lead stakeholders to identify areas of risk and support in the delivery of change across the business.
  5. Technical, outcome-oriented, and able to apply the risk framework to propose optimal outcomes for customers and the bank.
  6. Strong communicator who can articulate issues clearly, flagging trade-offs and solutions to gain buy-in to proposals.
  7. Passionate about improving the risk environment and general ways of working across the teams you support.
  8. Act as a source of knowledge and point of contact for business colleagues in your area.
  9. Guide first line teams in completing comprehensive risk assessments and promoting a risk-aware culture across the business.
Salary

£80,000 - £100,000 per annum.

Benefits

At Zopa, we value flexible ways of working and understand the benefits of face-to-face collaboration and a good work-life balance. Our teams work in a hybrid manner, from our vibrant UK offices and the comfort of their own homes, at a frequency that suits the team and the work they do. We also offer a range of benefits, including:

  • A competitive salary package.
  • Pension scheme.
  • Health insurance.
  • Flexible working arrangements.
  • Access to training and development opportunities.


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