Quality Assurance Manager

1 week ago

Hounslow, Greater London, United Kingdom DO & CO Full time
Job Overview

We are seeking a highly skilled and experienced Quality Assurance Manager to join our team at DO&CO. As a key member of our production unit, you will be responsible for ensuring that all our products meet the highest standards of quality and safety.

Key Responsibilities
  • Develop and implement effective quality control processes to ensure compliance with internal, external, legal, and customer requirements.
  • Collaborate with the QA Team to identify and address non-conformances, customer complaints, and root cause analysis.
  • Monitor departmental KPIs and develop a quality culture that promotes excellence and continuous improvement.
  • Provide leadership and direction to ensure that team members are engaged, focused, developed, and delivering to their potential.
  • Maintain third-party certification and stay up-to-date with relevant legislation and regulations.
  • Work closely with Supply Chain and Operations to introduce new raw materials, packaging materials, and products.
  • Deliver customer complaint information and other monthly reports as requested by internal and external stakeholders.
Requirements
  • HACCP Level 4 and Food Safety Level 4 qualifications.
  • Degree in food science or a relevant discipline.
  • Food industry experience with a comprehensive understanding of High Care operations.
  • Proven experience of leadership and team management.
  • Strong knowledge and understanding of food law, legislation, and regulations for the UK.
  • Computer literate and good data management skills.
  • Results-focused and able to influence others.
  • Confident communicator across all levels.
  • Building relationships with customers by being the first point of contact for food safety.
  • Ability to work well under pressure and to tight deadlines.
  • Strong organisational skills to meet the demands of a 24/7 business.
  • Flexibility to work hours as required.
What We Offer

We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including:

  • Competitive salary.
  • Opportunities for career development and growth.
  • A business where you can have a real impact and contribute to our success.
  • A supportive and collaborative team environment.
  • The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market.

DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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