Banking and Finance Professional

7 days ago


Cardiff, Cardiff, United Kingdom Metro Bank Plc Full time
Job Overview
As a Banking Representative at Metro Bank Plc, you will play a pivotal role in interacting with customers, displaying knowledge of products and services, and delivering exceptional customer service. This position is at the forefront of customer interactions, serving as a brand ambassador in the community.
  • Deliver personalized products and services to meet customers' needs.
  • Serve as a brand ambassador, supporting the store to be the number one community bank.
  • Maintain compliance and fairness in all transactions through up-to-date regulatory and non-regulatory training.
Working Arrangements & Training:
You will work Monday – Friday, 8:45am – 5:15pm and Saturdays, 8:15am – 4:15pm. Your key responsibilities include:
  • Building strong customer relationships in a fast-paced environment.
  • Understanding the risks associated with the role and their implications.
  • Developing proficiency in computer skills, including Microsoft Office.
  • Delivering outstanding customer experiences within a fast-paced environment.
  • Handling customer service queries and operating in an environment with controlled processes.
Compensation and Benefits:
We offer a competitive salary, discretionary annual bonus, comprehensive benefits package, extensive training, internal opportunities for career advancement, and emphasis on work-life balance with flexible shift patterns. Estimated salary: £25,000 - £35,000 per annum.

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