Customer Service Representative

3 weeks ago


Belfast, United Kingdom Lidl in Deutschland Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl in Belfast. As a Customer Assistant, you will play a vital role in delivering an exceptional customer experience, ensuring our stores are well-stocked, clean, and welcoming.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Ensure stock levels are maintained, and products are displayed in an attractive and appealing way.
  • Contribute to maintaining a clean and safe working environment, adhering to health and safety guidelines.
  • Work collaboratively with colleagues to achieve sales targets and provide a seamless customer experience.
  • Participate in visual merchandising and store displays to create an engaging and inviting atmosphere.

What We Offer

  • A competitive hourly rate, rising to £13.50 after 3 years.
  • Additional supplements paid depending on the days and hours worked.
  • 29 days' holiday per annum (pro rata), including Bank Holidays.
  • Company pension after 1 year.
  • Genuine opportunities for career development and progression.

Requirements

  • A can-do attitude and excellent customer service skills.
  • The willingness to go the extra mile for our customers.
  • To be responsible and reliable.
  • To enjoy working in a fast-paced, varied environment.

Working at Lidl

Lidl is an equal opportunities employer, committed to diversity and inclusion. We value our employees and strive to create a positive and supportive work environment. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process.



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