Store Team Member
6 days ago
About Hobbycraft
Hobbycraft is a leading retailer of craft supplies and materials, dedicated to providing a unique and inspiring shopping experience for customers. Our stores offer a wide range of products, from traditional crafts to modern hobbies, and our team of experts is always on hand to offer advice and guidance.
About the Role
We are seeking a highly motivated and customer-focused Store Team Member to join our team at our Epping Forest store. As a Store Team Member, you will play a key role in delivering exceptional customer service, driving sales, and maintaining a high level of store presentation.
Key Responsibilities
- Customer Service
- Deliver exceptional customer service, responding to customer queries and resolving any issues in a professional and courteous manner.
- Provide product knowledge and recommendations to customers, helping them to find the perfect craft supplies and materials.
- Sales and Merchandising
- Meet or exceed sales targets, promoting products and services to customers and driving sales growth.
- Maintain a high level of store presentation, ensuring that the store is tidy, well-organized, and visually appealing.
- Teamwork and Communication
- Work collaboratively with colleagues to achieve store goals and objectives.
- Communicate effectively with colleagues, managers, and customers, providing clear and concise information and feedback.
About You
We are looking for a highly motivated and customer-focused individual who is passionate about craft and retail. As a Store Team Member, you will have:
Excellent Communication SkillsStrong Product KnowledgeAbility to Work in a Fast-Paced EnvironmentFlexibility and AdaptabilityBenefits
Hobbycraft offers a range of benefits to our employees, including:
Competitive Salary and Overtime OpportunitiesDiscounts on Hobbycraft Products and ServicesOpportunities for Career Development and ProgressionA Fun and Supportive Work EnvironmentEqual Opportunities Employer
Hobbycraft is an equal opportunities employer, committed to diversity and inclusion in the workplace. We welcome applications from all qualified candidates, regardless of age, disability, gender, marital status, nationality, race, religion or belief, or sexual orientation.
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