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IT Support Specialist

2 months ago

Bonnyrigg, Midlothian, United Kingdom Michael Page Technology Full time

Job Summary

We are seeking a highly motivated and experienced IT Support Specialist to join our team at Michael Page Technology. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our clients, ensuring that their IT systems are running smoothly and efficiently.

Key Responsibilities

  • Provide technical support and assistance to clients via phone, email, and in-person
  • Troubleshoot and resolve technical issues with IT systems, hardware, and software
  • Install, configure, and maintain IT systems, including servers, networks, and peripherals
  • Develop and implement IT policies and procedures to ensure compliance with industry standards
  • Collaborate with cross-functional teams to identify and resolve technical issues

Requirements

  • Minimum of 2 years' experience in a 1st and 2nd line IT Support role
  • Strong knowledge of Microsoft products, including SharePoint, Office 365, and Teams
  • Experience with server maintenance and network management
  • Excellent communication and problem-solving skills

What We Offer

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment