Windows and Office Expert Support Specialist

3 weeks ago


London, Greater London, United Kingdom LMAX Group Full time
Service Desk Analyst Role

The Service Desk Analyst is a critical member of the Technology, Service Desk team, responsible for providing 1st line technical support for all departmental IT applications, business services, and end-user computing.

Main Duties & Responsibilities

Ticket Management:

  • Work within defined processes and procedures, promptly escalating exceptions.
  • Triage incidents and requests in line with agreed processes and response times.

Support Services:

  • Monitor internal communication channels and respond timely to user requests.
  • Prioritise, progress, and update assigned tickets and tasks.

Asset Management:

  • Raise purchase requests for assets in accordance with purchasing process.
  • Maintain Asset database entries by adding, checking out, and checking in assets.

Technical Support:

  • Support Service Desk Manager in stock management of hardware and software licenses.
  • End user access in accordance with JML and password reset guidelines.
  • Desktop support of the Microsoft suite, Finance, and other applications.
  • Operating system support, including Windows desktop, Windows Server, and Linux.
  • Hardware installation and support across many technologies.
  • Office network support, including configuration and wiring.

Additional Responsibilities:

  • Support the IT Team with any ad-hoc activities.
  • Participate in on-call rotation.

  • IT Support Specialist

    1 month ago


    London, Greater London, United Kingdom Stott and May Full time £45,000

    Job Title: IT Support SpecialistAt Stott and May, we are seeking an experienced IT Support Specialist to join our dynamic team within the publishing industry. In this role, you will provide essential technical support to our staff, ensuring smooth day-to-day operations and addressing both hardware and software issues.Key Responsibilities: Manage and resolve...


  • London, Greater London, United Kingdom Ryder Reid Full time

    Job SummaryRyder Reid Legal is seeking a Windows Applications Support Expert to join one of our global law firm clients' teams in London.About the Role:The successful candidate will be responsible for providing expert-level support for Windows desktop applications in an enterprise environment.They will design, develop, and deploy software solutions to meet...


  • London, Greater London, United Kingdom Nationwide Specialist Services Full time

    Grow Your Career with Nationwide Specialist ServicesWe are seeking a skilled Window Cleaning Specialist to join our team at NSS Group. As a key member of our cleaning division, you will be responsible for delivering exceptional window cleaning services to our retail clients.Job Summary:This is a full-time opportunity that requires a hard-working individual...

  • IT Support Specialist

    1 month ago


    London, Greater London, United Kingdom nationalmuseums.org - Jobboard Full time

    Job SummaryWe are seeking a skilled IT Support Specialist to join our team at Royal Museums Greenwich. As a Helpdesk Analyst, you will be responsible for providing technical support and troubleshooting IT-related issues across the museum's sites.Key ResponsibilitiesProvide customer-focused IT support and troubleshooting services for internal customersSupport...


  • London, Greater London, United Kingdom LMAX Group Full time

    Job SummaryWe are seeking a skilled Technical Support Specialist to join our Technology, Service Desk team. The successful candidate will provide 1st line technical support for all departmental IT applications, business services, and end-user computing.Main ResponsibilitiesWork within defined processes and procedures to promptly escalate exceptionsTriage...

  • IT Support Specialist

    1 month ago


    London, Greater London, United Kingdom Select Appointments Full time

    Are you looking for a challenging role in IT support? We have an exciting opportunity for an IT Support Specialist to join our team at Select Appointments. As an IT Support Specialist, you will be responsible for managing Microsoft Active Directory, overseeing Office 365 administration, and troubleshooting software and hardware issues on both Windows and Mac...


  • London, Greater London, United Kingdom LinuxRecruit Full time

    Job SummaryLinuxRecruit is seeking a highly skilled Mac and Windows Expert to join their team in South West London. The successful candidate will be responsible for providing expert-level technical support and guidance for end-users, ensuring seamless integration and optimal performance across both Mac and Windows platforms.Key Responsibilities• Provide...


  • London, Greater London, United Kingdom Dabster Full time

    Job Title: IT Hardware Engineer - Windows ExpertWe are looking for an experienced IT Hardware Engineer - Windows Expert to join our team at Dabster. The successful candidate will be responsible for the deployment, support, and maintenance of Windows laptops across our organization.About the Role:The ideal candidate will have a strong background in IT...


  • London, Greater London, United Kingdom BDB Pitmans LLP Full time

    About the RoleWe are seeking a highly motivated and customer-focused Service Support Specialist to join our IT team at BDB Pitmans LLP. The successful candidate will provide first-line support for our firm, working closely with the Service Support Team to ensure seamless IT operations.This is an excellent opportunity for someone looking to start their IT...


  • London, Greater London, United Kingdom LexisNexis Risk Solutions Full time

    Job SummaryWe are seeking an IT Support Specialist to provide advanced technical assistance to resolve complex IT issues. As a Technical Assistance Expert, you will troubleshoot, analyze, and resolve software and hardware problems to ensure seamless operations for end users.About the RoleProvide technical support to resolve complex IT issuesTroubleshoot and...


  • London, Greater London, United Kingdom Browne Jacobson Full time

    About the RoleThis exciting opportunity has arisen for an IT Support Specialist to join our team in London, providing top-notch support for our Windows environments. As a key member of our IT team, you will be responsible for delivering exceptional service to our users.Key ResponsibilitiesProvide first- and second-line technical support for our Windows...


  • London, Greater London, United Kingdom Lorien Full time

    We are currently recruiting for an experienced Windows Server IDAM Expert to join our client's team on a long-term contract. The ideal candidate will have a proven track record of implementing and maintaining IDAM infrastructure on Windows Servers.Key RequirementsExtensive experience with Windows Server administration.Strong understanding of IDAM principles...


  • London, Greater London, United Kingdom Vertex IT Solutions Ltd Full time

    Job Overview: Vertex IT Solutions Ltd is a leading provider of IT solutions to the financial services sector, and we are seeking an experienced Senior Windows Infrastructure Specialist to join our team.Salary: up to £80,000 per annumAbout the Role:We are looking for a highly skilled individual with extensive experience in designing, implementing, and...


  • London, Greater London, United Kingdom Ten Human Resources Full time

    We are seeking a skilled Technical Support Specialist to join our team at Ten Human Resources. This role will involve providing technical support to fabricators and installation companies, utilizing your experience in window or door fitting to assist clients effectively.The ideal candidate will have a good technical understanding of double glazing products,...


  • London, Greater London, United Kingdom Oliver Bernard Full time £75,000

    Job SummaryWe are seeking a skilled Windows Application Support Specialist to join our Operations and Support team at Oliver Bernard. As a key member of our team, you will be responsible for providing exceptional customer-facing support across the business, monitoring automation, SQL scripting, and database development.Key ResponsibilitiesProvide timely and...


  • London, Greater London, United Kingdom Boston Hale Full time

    Job Title: Windows Operations SpecialistWe are seeking a skilled Windows Operations Specialist to join our team at Boston Hale. The successful candidate will be responsible for managing and maintaining our Windows infrastructure, ensuring optimal performance and reliability.Key Responsibilities:Configure and install Virtual MachinesPerform Windows Server...


  • London, Greater London, United Kingdom Berenberg Full time

    We are seeking a highly skilled IT Infrastructure Manager - Windows Expert to join our team in London.About UsBerenberg is a leading European private bank with over 430 years of experience. We provide opportunities for employees to develop their talents, explore different career paths, and achieve their full potential.We're an ambitious, forward-looking...


  • London, Greater London, United Kingdom Boston Hale Full time

    Boston Hale is seeking an experienced Windows Server Operations and Maintenance Expert to join our team on a 9-month fixed-term contract.The ideal candidate will have a strong background in Windows Server administration and be proficient in configuring and maintaining virtual machines.In return, we offer a salary of £42,000 per annum, plus benefits, in a...


  • London, Greater London, United Kingdom Samsic UK Full time

    Job Title: Window Cleaning SpecialistHourly Rate:£17.10 per hourOvertime available on SaturdaysHours:6:00 am to 1:30 pm (37.5 hours per week)Days:Monday to FridayRole Description:We are seeking a Window Cleaning Specialist to join our Vertical Team, responsible for maintaining the exterior cleanliness and visibility of our premises. As a Window Cleaning...


  • London, Greater London, United Kingdom Saragossa Full time

    About the Role:Saragossa is seeking a skilled Senior Windows Infrastructure Automation Specialist to join their diverse team of Windows, Linux, and DevOps engineers.You will focus on developing the firm's Compute Infrastructure, heavily invested in the DevOps mindset.The estate is containerised, orchestrated, and delivered through CICD pipelines, regardless...