Charitable Fundraising Manager
1 week ago
The Supporter Care Manager will play a key role in maximising income by delivering high-quality donation processing, supporter care, and donor journeys. This will involve developing and implementing effective strategies to increase the lifetime value of supporters through an excellent supporter experience.
Key Responsibilities- Lead the development and planning of a sustainable outsourced lottery programme that delivers against income and ROI targets
- Oversee the management and continuous optimisation of the CRM System (Donorflex) for fundraising, communications, and engagement purposes
- Collaborate with stakeholders to deliver high-quality supporter experiences and drive retention
- SIGNIFICANT EXPERIENCE IN CUSTOMER SERVICE, IDEALLY WITHIN A NOT-FOR-PROFIT OR COMMERCIAL SETTING
- Ability to develop and implement effective strategies to drive supporter growth and retention
- Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions
- 25 days holiday increasing to 29 with length of service (pro-rata if part-time)
- Enhanced Occupational sick pay scheme
- Company pension scheme or continuation of current NHS pension plan (subject to criteria)
- Access to Blue Light Card scheme with a range of discounts
- Free onsite parking
- Excellent training and development opportunities
- Health Cash Plan & Wellbeing programme (dentistry, optical, emotional wellbeing support)
- Opportunities to attend staff social events arranged by our social committee
- Provision of home-made meals available for staff in our onsite bistro
£40,000 - £50,000 per annum, depending on experience.
-
Chief Fundraising Officer
4 weeks ago
Bury St, Suffolk, United Kingdom West Suffolk NHS Foundation Trust Full timeAbout the RoleThe Head of Fundraising will lead the development and implementation of a comprehensive fundraising strategy, ensuring the long-term sustainability of My WiSH Charity. This role requires a strategic thinker with exceptional leadership skills, able to build and maintain strong relationships with stakeholders, including the charity's board of...
-
Hospice Fundraising Specialist
2 weeks ago
Bury St, Suffolk, United Kingdom St Nicholas Hospice Care - Independent charity serving West Suffolk and Thetford Full timeWe are seeking a Hospice Fundraising Specialist to join our team at St Nicholas Hospice Care, an independent charity serving West Suffolk and Thetford. This is an exciting opportunity for someone who is passionate about delivering exceptional supporter care and driving income growth through innovative lottery management.About the RoleAs a key member of our...
-
Fundraising and Donor Engagement Specialist
1 week ago
Bury St, Suffolk, United Kingdom HOSPICE UK Full timeJob SummaryThe Fundraising and Donor Engagement Specialist will play a crucial role in driving supporter growth and retention. This will involve developing and implementing effective strategies to increase supporter lifetime value through excellent supporter experiences.Key ResponsibilitiesDevelop and implement strategies to drive supporter growth and...
-
Supporter Care Manager
4 weeks ago
Bury St, Suffolk, United Kingdom St Nicholas Hospice Care - Independent charity serving West Suffolk and Thetford Full time £35,789 - £42,543Job Summary: We are seeking a skilled Supporter Care Manager to join our Fundraising team at St Nicholas Hospice Care, an independent charity serving West Suffolk and Thetford. As a key member of our team, you will be responsible for delivering high-quality donation processing, supporter care, and donor journeys to increase the lifetime value of all new and...
-
Supporter Care Specialist
2 weeks ago
Bury St, Suffolk, United Kingdom undisclosed Full timeSupporter Care SpecialistAt our undisclosed organisation, the Fundraising team aims to inspire and engage supporters to maximise voluntary income. This is achieved by delivering a portfolio of engaging giving and fundraising opportunities.The Supporter Care Specialist will lead the development, planning and delivery of a sustainable lottery programme that...
-
Charity Fundraising Manager
2 weeks ago
Bury St, Suffolk, United Kingdom St Nicholas Hospice Care - Independent charity serving West Suffolk and Thetford Full timeAt St Nicholas Hospice Care, we strive to provide exceptional care and support to those in need. As a pioneering charity serving West Suffolk and Thetford, we seek an individual with unwavering dedication to our mission.The Supporter Care Manager plays a pivotal role in enhancing the lifetime value of our supporters, fostering an outstanding experience that...
-
Business Development Manager
2 weeks ago
Bury St, Suffolk, United Kingdom Citizens Advice West Suffolk Full timeRole OverviewCitizens Advice West Suffolk is a leading charity providing free, independent, confidential and impartial advice to individuals in the community. We are seeking an experienced Business Development Manager to join our team, focusing on securing funding for our organization and expanding our partnerships network.About the RoleThis part-time...
-
Supporter Care Manager
1 month ago
Bury St Edmunds, UK, Suffolk, United Kingdom St Nicholas Hospice Care - Independent charity serving West Suffolk and Thetford Full timeJob Title: Supporter Care ManagerCharity: St Nicholas Hospice CareSalary Range: £35,789 to £42,543 d.o.eContract: Permanent, Full-timeLocation: Bury St Edmunds HO/hybrid (circa 3 days a week in the office)Deadline for applications: 22nd NovemberAbout the St Nicholas Hospice CareSt Nic’s is a welcoming place where someone with a life-limiting condition...
-
Supporter Care and Lottery Coordinator
1 week ago
Bury St, Suffolk, United Kingdom HOSPICE UK Full timeAbout the RoleThis is an exciting opportunity to join the Fundraising team as a Supporter Care Manager. The successful candidate will be responsible for leading the development and implementation of effective strategies to drive supporter growth and retention.Key ResponsibilitiesDevelop and implement strategies to increase supporter lifetime value through...
-
Restaurant Operations Manager
2 weeks ago
Bury St, Suffolk, United Kingdom Luxury Family Hotels Full timeCareer Opportunity:Luxury Family Hotels seeks a highly skilled Restaurant Operations Manager to join its team at the Ickworth Hotel in Suffolk. This exciting opportunity offers the chance to contribute to the success of a luxury hotel known for its exceptional service and welcoming culture.Key Responsibilities:Manage the day-to-day operations of the...
-
Strategic Growth Officer
2 weeks ago
Bury St, Suffolk, United Kingdom Citizens Advice West Suffolk Full timeFunding and Partnership OpportunitiesCitizens Advice West Suffolk is constantly seeking innovative ways to secure funding and expand our partnerships network. As a Business Development Manager, you will play a key role in identifying new sources of funding, establishing relationships with potential funders, and developing proposals to secure grants and...
-
Funding and Partnerships Specialist
2 weeks ago
Bury St, Suffolk, United Kingdom Citizens Advice West Suffolk Full timeJob DescriptionCitizens Advice West Suffolk is a dynamic and ambitious organization committed to providing high-quality services to our clients. As a Business Development Manager, you will play a critical role in driving our strategic growth and securing funding for our vital work.Your main responsibilities will include developing and maintaining an...
-
Hospitality Services Director
2 weeks ago
Bury St, Suffolk, United Kingdom Luxury Family Hotels Full timeDining Experience Leader:We are seeking a talented and dedicated Hospitality Services Director to lead our culinary team at the Ickworth Hotel in Suffolk. As a senior member of our management team, you will play a vital role in delivering exceptional dining experiences for our guests.About the Job:You will be responsible for managing the day-to-day...
-
Executive Restaurant Supervisor
2 weeks ago
Bury St, Suffolk, United Kingdom Luxury Family Hotels Full timeJob Overview:We are seeking an exceptional Executive Restaurant Supervisor to lead our culinary team at the Ickworth Hotel in Suffolk. As a key member of our management team, you will play a vital role in delivering exceptional dining experiences for our guests.About the Role:You will be responsible for managing the day-to-day operations of our restaurant,...
-
Sous Chef with Proven Kitchen Expertise
2 days ago
Bury St, Suffolk, United Kingdom Luxury Family Hotels Full timeCulinary Team Member RequiredWe are seeking a highly skilled and motivated Sous Chef to join our culinary team at the Ickworth Hotel. As a key member of our kitchen staff, you will be responsible for supporting the Head and Senior Sous Chefs in preparing high-quality dishes across various kitchen sections.The successful candidate will also play a vital role...
-
Senior Culinary Team Member
2 days ago
Bury St, Suffolk, United Kingdom Luxury Family Hotels Full timeJunior Sous Chef Job DescriptionWe are looking for a talented and enthusiastic Junior Sous Chef to join our culinary team at the Ickworth Hotel. As a key player in our kitchen, you will contribute to creating exceptional dishes that reflect our commitment to quality.The successful candidate will assist in food preparation, ensure quality control, and...
-
Supporter Care Manager
2 weeks ago
Bury St Edmunds, UK, Suffolk, United Kingdom St Nicholas Hospice Care - Independent charity serving West Suffolk and Thetford Full timeJob Title: Supporter Care ManagerCharity: St Nicholas Hospice CareSalary Range: £35,789 to £42,543 d.o.eContract: Permanent, Full-timeLocation: Bury St Edmunds HO/hybrid (circa 3 days a week in the office)Deadline for applications: 22nd NovemberAbout the St Nicholas Hospice CareSt Nic’s is a welcoming place where someone with a life-limiting condition...
-
Residential Property Underwriter Expert
3 weeks ago
Bury St, Suffolk, United Kingdom Howden Group Holdings Full timeAbout HowdenHowden is a collective of talented individuals worldwide, united by a shared passion and no-limits mindset. We're a powerful international team with 15,000 employees across 100 countries, driven by our people-first approach.We're employee-owned and entrepreneurial in spirit, focusing on employing talented specialists and empowering them to make a...
-
Assistant Restaurant Manager
1 month ago
Bury St. Edmunds, Suffolk, United Kingdom Luxury Family Hotels Ltd Full timeWho are LFH?Part of the Luxury Family Hotel Group, The Ickworth Hotel is a country house hotel based within a 1800 acre national trust property in Bury St Edmunds. We are dedicated to creating an inspiring space for our team members that is fun, all-inclusive, professional and rewarding just as a career in hospitality should be!Here at LFH we are an equal...
-
Junior Sous Chef
1 month ago
Bury St. Edmunds, Suffolk, United Kingdom Luxury Family Hotels Ltd Full timeWho are LFH?Part of the Luxury Family Hotel Group, The Ickworth Hotel is a country house hotel based within a 1800 acre national trust property in Bury St Edmunds. We are dedicated to creating an inspiring space for our team members that is fun, all-inclusive, professional and rewarding just as a career in hospitality should be!Here at LFH we are an equal...