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Microsoft Dynamics NAV/BC Support Consultant

2 months ago

East Anglia, United Kingdom Cognitive Group | Part of the Focus Cloud Group Full time

Job Title: Microsoft Dynamics NAV/BC Support Consultant

About Us: Cognitive Group, part of the Focus Cloud Group, is a global production company that is growing its team of experts in Microsoft Dynamics NAV/BC.

Job Description:

We are seeking a highly skilled NAV/BC Support consultant to join our team. As a Support Consultant, you will be responsible for providing functional and technical support to our customers, consulting with stakeholders, and ensuring customer satisfaction through analytical skills and expertise in customer support.

Key Responsibilities:

  • Provide functional and technical support to customers
  • Consult with stakeholders to understand customer needs
  • Ensure customer satisfaction through analytical skills and expertise in customer support
  • Participate in upgrade programs and contribute to the growth of the business

Requirements:

  • 1-2 years of experience using Microsoft Dynamics Navision or D365BC
  • Knowledge of Microsoft Dynamics NAV/BC systems
  • Knowledge in Manufacturing/Warehousing modules and Power Apps/Power BI is a plus
  • Strong analytical skills and technical support expertise
  • Customer support and customer satisfaction abilities

What We Offer:

  • A full-time on-site role with opportunities for growth and development
  • A dynamic and growing team of experts in Microsoft Dynamics NAV/BC
  • The chance to contribute to the success of a global production company