Retail Manager for Bicester Village Pop-up Shop

4 weeks ago


South London, United Kingdom Smart Works Charity Full time

About the Opportunity

We are seeking a highly skilled Retail Manager to lead the successful day-to-day running of our pop-up shop in Bicester Village. The ideal candidate will have demonstrable experience in retail and merchandising, with a proven track record of achieving sales goals and targets.

Key Responsibilities

  • Opening and closing the shop, ensuring a seamless customer experience.
  • Tracking daily units and reporting numbers to the charity, providing valuable insights for future growth.
  • Coordinating volunteers and retail assistants, supporting them to maintain the shop floor and assist during busy periods.
  • Merchandising and maintaining the shop floor, including bringing out fresh products to keep the store looking its best.
  • Ensuring a personalized customer experience with brand and product knowledge, driving sales and customer satisfaction.
  • Leading on achieving sales goals and targets, collaborating with the team to achieve success.

Essential Criteria

  • Demonstrable experience in retail and merchandising, with a strong understanding of the retail industry.
  • Experience in merchandising across retail categories, including fashion, accessories, and lifestyle.
  • Experience of using digital payment systems, ensuring seamless transactions.
  • Confident leading a small team, with experience coaching and supporting individuals to thrive in their role.
  • Flexible can-do attitude and a good team player, with experience in achieving individual and team targets.
  • Strong communication and customer service skills, providing exceptional customer experiences.

About Smart Works Charity

Smart Works is a dynamic, high-profile charity that dresses and coaches unemployed women for success at their job interview. We empower each woman by giving her the clothes and the confidence she needs to succeed. Our mission is to provide a supportive and inclusive environment, helping women to transform their lives and achieve financial independence.

How to Apply

Please submit a CV and answer the following questions via our recruitment portal. We welcome applications from candidates who share our values and are passionate about making a difference in the lives of unemployed women.



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