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Account Manager

2 months ago

Dudley, Dudley, United Kingdom Aveda Full time
Aveda - Account Manager - DudleyJob Summary: We are seeking a highly motivated and experienced Store/Retail/Counter Manager to lead our team of Sales Associates in achieving sales, customer service, and operational targets. The ideal candidate will have a proven track record of leadership, coaching, and business management skills in a fast-paced retail environment.

Key Responsibilities:
  • Lead and develop a high-performing team to achieve sales and customer service targets
  • Develop and execute business plans to recruit and retain customers through strategic targeting, impactful in-store events, and exceptional customer relationship management
  • Manage inventory, facilities, and cash reconciliation to ensure efficient store operations
  • Provide inspirational, authentic, and personalized customer service
  • Collaborate with the team to create and execute in-store events

Requirements:
  • Proven retail management/assistant retail management experience preferably within cosmetics
  • Ability to work retail hours, including days, nights, weekends, and special events in a fast-paced work environment
  • Previous experience with retail point-of-sale software
  • Proficient in Microsoft Office
  • Ability to provide proof of right to live and work in the country

About Aveda:
Aveda is an equal opportunities employer, committed to diversity and inclusion. We offer progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package.