Logistics Leadership Opportunity

2 weeks ago


Birmingham, Birmingham, United Kingdom Kuehne+Nagel Full time

Kuehne+Nagel is seeking a dynamic Branch Manager to lead our Birmingham site. As a key member of our team, you will be responsible for driving local growth and customer experience.

**Your Role:**

  • Oversee the customer service team for both air and sea logistics
  • Manage a diverse team, ensure customer satisfaction, and foster a culture of continuous improvement
  • Maintain a thorough understanding of the Birmingham logistics market and industry trends

**Responsibilities:**

  • Drive local growth and customer experience
  • Maintain relationships with key stakeholders, including customers and internal teams
  • Ensure high levels of customer service and satisfaction
  • Work closely with customers to meet their needs and support their growth
  • Utilize your 5+ years of experience in customer service and stakeholder management to drive growth

**Requirements:**

  • Proven experience in logistics, with a background in both sea and air logistics being beneficial
  • 3-4 years of management experience, with a strong track record of leading large teams
  • Excellent communication and stakeholder management skills
  • A strong understanding of the logistics market in Birmingham and surrounding areas

**What We Offer:**

  • A competitive salary (£60,000 - £80,000 per annum)
  • Performance-based bonuses
  • Comprehensive health, dental, and vision insurance
  • Opportunities for professional development and career advancement
  • A generous paid time off and holiday schedule


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