Commercial Director

As a Commercial Manager at Macfarlane Packaging, you will be responsible for overseeing the internal sales team and local procurement activity at our Reading site. Your key responsibilities will include leading, supporting, and mentoring the teams to drive internal sales, support external sales activity, and deliver procurement initiatives to meet and exceed regional targets.

• Lead Sales Coordinators and Buyers/Inventory Controllers, setting clear objectives, conducting performance reviews, and providing development opportunities.
• Ensure a cohesive relationship between procurement, internal sales, and external sales teams to drive sales results.
• Foster cohesion between procurement, internal sales, and external sales teams to enhance customer satisfaction.
• Grow existing accounts by identifying upselling opportunities within the product portfolio.
• Utilize CRM tools to manage sales leads, ensuring data accuracy and efficiency.
• Drive proactive sales through self-generated and central-led campaigns.
• Generate reports to monitor sales input, invoicing, and margin performance.
• Handle customer queries and orders, maintaining high service levels and contributing to Net Promoter Score improvements.
• Oversee the regional supplier base, ensuring top service at the lowest cost, monitoring quality and savings across product categories.

• Proven experience in procurement, contract negotiation, and supplier management.
• Sales management experience, ideally overseeing internal sales or procurement.
• Strong communication and interpersonal skills, and proficiency with MS Office.
• Sales training and experience in a high-volume, low-margin environment.
• Familiarity with packaging-related products and customer service.
• Experience in FMCG or distribution sectors.
• Proficiency with Microsoft Dynamics CRM or similar systems.

• A competitive basic starting salary and a range of rewarding bonus/incentive schemes.
• A flexible employee benefits package, including 25 days annual leave (rising to 27 days with service) plus all public/bank holidays.
• Contributory pension scheme.
• Free parking at most of our site locations.
• Range of company cars or cash allowance (including hybrid/electric) for qualifying job roles.
• Employee assistance program to support & advise with well-being & any issues.
• Extensive range of training/development & potential progression opportunities.
• Employee discount scheme (discounts on several major retail/leisure brands).
• Simply Health/Dental Cover option or BUPA cover for qualifying roles.
• Enhanced HR policies relating to various employee rights & entitlements.
• Long service awards (5-40 years).
• Financial support with eye-tests/purchasing glasses (DSE users only).
• O2 Mobile discount scheme (up to 25% off).
• Candidate referral scheme (awards £750 for referring successful applicants to Macfarlane job vacancies).