Policy Renewal Advisor

2 days ago


Bexhill, East Sussex, United Kingdom Hastings Direct Full time

Hastings Direct is seeking a Customer Service Representative to join our busy team within a customer-focused environment. The successful candidate will support our customers who are coming to the end of their current policy and want to discuss their renewal with us.

A key aspect of this role will be to actively listen to customer queries and work with them to fact find and understand any changes to their policy details and circumstances. You will then utilise your training and our systems to offer the customer the most suitable products and price for their upcoming insurance needs.

Our Bexhill office is located next to the seafront and offers a great work-life balance with hybrid working opportunities available once you complete your training and can work independently.

Estimated salary: £24,000 - £30,000 per annum.

  • Hybrid working opportunities available
  • Tech scheme, cycle to work, health assessments, and skin check
  • Refer a friend scheme - earn £500 for every friend you refer


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