Installation Coordinator
7 days ago
Job Title: Installation Coordinator
Location: Grange Moor, Wakefield
We are looking for a skilled Installation Coordinator to join our team at NMC Recruitment Ltd. As an integral part of our operations team, you will be responsible for managing order processing and scheduling installation related work within a geographical region.
Key Responsibilities:
- Daily management of engineers' diaries, booking, and moving works.
- Management of an order book.
- Providing daily updates to the relevant manager on the volume of jobs scheduled.
- Ensuring customer SLAs and KPIs are met on all jobs.
- Organising and planning routes to maximise productivity.
- Adhering to the engineer skill matrix to ensure first-time fix.
- Highlighting any issues to the Regional Ops Manager to minimise downtime and maximise performance.
Requirements:
- Able to prioritise and follow customer SLA requirements.
- Excellent communication skills, both written and verbal.
- Methodical approach to managing and maintaining workload.
- Able to multi-task and stay calm under pressure while targeting backlogs.
- Team player who can manage their own workload and work well on their own initiative.
- Exceptional customer service and interpersonal skills.
- Problem-solving skills.
- Proactive, results-driven.
- Competent in Microsoft Office Applications (specifically Excel).
- Flexible approach to work and working hours.
- Educated to at least GCSE level, with 3 x A-C passes, 2 of which are in Maths and English.
- Good geographical knowledge.
- Scheduling experience of at least 1 year.
Company Benefits:
- Competitive Salary, paid monthly.
- Ongoing training and development.
- 25 days holiday, plus bank holidays.
- Pension Scheme, matched contribution/salary sacrifice.
- Medicash health Plan.
- Life Assurance Scheme.
- Company Benefits Discount and Rewards Scheme.
NMC Recruitment Ltd reserves the right to store your information on our database for future opportunities.
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