Student Retention Director
2 weeks ago
The Retention Manager is a key position at GBS Global Applied Knowledge, responsible for developing and implementing an effective student retention strategy.
Main Responsibilities
- Student Retention Strategy Development: Develop and implement a comprehensive student retention strategy, aligned with the institution's goals and objectives.
- Faculty Partnerships: Establish and maintain strong partnerships with faculty members to ensure effective communication and collaboration.
- Policy and Procedure Development: Develop, implement, and monitor policies and procedures to support student retention efforts.
- Staff Management: Lead and manage a team of senior retention officers, providing guidance and support to ensure effective service delivery.
- Performance Monitoring and Reporting: Track and analyze key performance indicators (KPIs) to measure the effectiveness of student retention strategies and make data-driven decisions.
Requirements
To succeed in this role, the ideal candidate will possess:
- A minimum of 2 years' relevant experience in student retention or a related field.
- Strong communication and interpersonal skills, with the ability to adapt messages for diverse audiences.
- Excellent planning, prioritization, and time management skills, with the ability to work collaboratively in a team environment.
- Advanced computer literacy, with proficiency in Microsoft Office and Excel, and knowledge of Power BI a plus.
- A high level of attention to detail and strong organizational skills, with the ability to prioritize tasks effectively.
- Experience in building and leading high-performing teams and a commitment to GBS Global Applied Knowledge values and regulations.
Benefits
The Retention Manager will have the opportunity to work in a dynamic and supportive environment, with access to professional development opportunities and a competitive compensation package.
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