Student Retention Director

2 weeks ago


Leeds, Leeds, United Kingdom GBS Global Applied Knowledge Full time
Retention Manager Role Summary

The Retention Manager is a key position at GBS Global Applied Knowledge, responsible for developing and implementing an effective student retention strategy.



Main Responsibilities


  • Student Retention Strategy Development: Develop and implement a comprehensive student retention strategy, aligned with the institution's goals and objectives.
  • Faculty Partnerships: Establish and maintain strong partnerships with faculty members to ensure effective communication and collaboration.
  • Policy and Procedure Development: Develop, implement, and monitor policies and procedures to support student retention efforts.
  • Staff Management: Lead and manage a team of senior retention officers, providing guidance and support to ensure effective service delivery.
  • Performance Monitoring and Reporting: Track and analyze key performance indicators (KPIs) to measure the effectiveness of student retention strategies and make data-driven decisions.


Requirements

To succeed in this role, the ideal candidate will possess:




  • A minimum of 2 years' relevant experience in student retention or a related field.
  • Strong communication and interpersonal skills, with the ability to adapt messages for diverse audiences.
  • Excellent planning, prioritization, and time management skills, with the ability to work collaboratively in a team environment.
  • Advanced computer literacy, with proficiency in Microsoft Office and Excel, and knowledge of Power BI a plus.
  • A high level of attention to detail and strong organizational skills, with the ability to prioritize tasks effectively.
  • Experience in building and leading high-performing teams and a commitment to GBS Global Applied Knowledge values and regulations.


Benefits

The Retention Manager will have the opportunity to work in a dynamic and supportive environment, with access to professional development opportunities and a competitive compensation package.



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