Senior Service Operations Manager
6 days ago
We are seeking a highly experienced Senior Service Operations Manager to join Sigma Care Limited, as a key member of our management team. In this pivotal role, you will be responsible for overseeing the day-to-day operations of our care agency, ensuring seamless delivery of exceptional services to our customers, clients, and colleagues.
Key Responsibilities:
- You will lead and manage a team of care workers, providing guidance and support to ensure they operate at optimal levels.
- Collaborate with the Branch Manager to drive branch performance, fostering an environment of excellence in service provision.
- Develop and implement effective strategies to improve operational efficiency, customer satisfaction, and staff engagement.
About This Role:
- This is an exciting opportunity for a dedicated professional looking to make a tangible impact on our organisation's success.
- As a Senior Service Operations Manager, you will play a vital part in shaping the future of our care agency, driving innovation, and enhancing the overall quality of our services.
Requirements:
- Degree in a relevant field (e.g., social work, healthcare management) or equivalent experience.
- Proven track record of managing teams and driving business growth in a similar context.
- Exceptional leadership and communication skills, with the ability to build strong relationships across all levels of the organisation.
- Familiarity with industry standards, regulations, and best practices in care service delivery.
Benefits:
- A competitive salary package, including an estimated £55,000 - £65,000 per annum, depending on experience.
- Ongoing training and development opportunities to enhance your skills and expertise.
- A dynamic and supportive work environment that fosters collaboration and creativity.
Sigma Care Limited:
- We are a leading provider of high-quality care services, dedicated to making a positive difference in people's lives.
- Our mission is to deliver exceptional care experiences, exceeding customer expectations and building lasting relationships.
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