Data Centre Support Technician

2 days ago


Bristol, Bristol, United Kingdom One Big Circle Ltd Full time
About the Role

We are looking for an experienced Technical Services Engineer to join our IT team in Bristol. As a key member of our team, you will be responsible for providing technical assistance to staff, maintaining IT equipment, patching servers, and contributing to the smooth operation of our IT systems.

You will have a strong understanding of operating systems (macOS, Windows, Linux) and familiarity with hardware and network components. You will be responsible for diagnosing and resolving technical problems related to desktops, laptops, printers, and servers.

Key Responsibilities:

  • Provide first-line technical support to colleagues, assisting with hardware and software issues.
  • Troubleshoot technical problems related to desktops, laptops, printers, and servers.
  • Assist in the installation, configuration, and updates of software applications.
  • Help with the setup, maintenance, and inventory management of IT hardware.
  • SUPPORT users in account setups, password resets, and general IT inquiries.

Requirements:

  • A basic knowledge of operating systems (macOS, Windows, Linux) and familiarity with hardware and network components.
  • An ability to work well in a team and collaborate with other IT staff.

Benefits:

  • Auto enrolment Pension Scheme
  • 25 Days Holiday plus bank holidays
  • Life Assurance
  • Private Healthcare Cover
  • Work-related training courses as required
  • Complimentary snacks and refreshments including fresh fruit
  • Office-centric role with flexible working and the option of one day per-week from home
  • Access to Bike to Work Scheme
  • Secure bike storage and shower facilities
  • Social events

Estimated Salary: £40,000 - £50,000 per annum depending on experience.



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