Aftermarket Solutions Manager

3 weeks ago


Ilkeston, Derbyshire, United Kingdom ATA Recruitment Full time
About Our Client
Our client is a specialist in providing custom-engineered solutions to industries that experience harsh industrial environments. With over 50 years of experience, they have established a reputation for producing robust, lifetime-supported products that control airflow in critical applications. Their commitment to engineering excellence and customer satisfaction has enabled them to grow and expand their services.

Job Summary
We are seeking an experienced Service Manager to lead our aftermarket site service team. This is an exciting opportunity for an engineering professional to take on a key leadership role and contribute to the continued success of our client. As the Service Manager, you will be responsible for managing customer relationships, overseeing job planning and project costing, and ensuring compliance with industry safety standards. You will also be the primary contact for service inquiries and on-site projects, which include maintenance, repair, and installation of heavy-duty process equipment.

Responsibilities
This role involves managing a team of engineers and technicians, ensuring that all activities are strategically planned and executed to meet customer expectations. You will be responsible for managing budgets, ensuring compliance with industry regulations, and maintaining excellent customer relationships. A strong understanding of engineering principles and practices is essential, as well as the ability to work effectively in a fast-paced environment. You will also be required to communicate effectively with customers, colleagues, and other stakeholders, both verbally and in writing.

What We Offer
We offer a competitive salary of £45,000 - £60,000 (depending on experience) and a comprehensive benefits package, including 25 days' annual leave plus bank holidays. You will also have opportunities for career growth and development within our client's organization.

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