Customer Service Director

1 week ago


London, Greater London, United Kingdom COREcruitment Ltd Full time

Job Overview

As a Customer Service Director at a 4 or 5-star hotel in Central London, you will oversee daily operations, ensuring exceptional standards and experiences for guests.

Salary

The successful candidate can expect a competitive salary of £45,000 to £60,000 per annum, commensurate with experience.

Job Description

  • Lead the front office team to deliver outstanding customer service
  • Maintain high standards across all areas of hotel operations
  • Act as an ambassador for the hotel and brand, building strong relationships with guests and stakeholders

Required Skills and Qualifications

  • Previous experience in a senior role within a 4 or 5-star hotel environment
  • Excellent communication and leadership skills
  • Fluent English language skills, written and spoken

Benefits

  • Competitive salary and bonus scheme
  • Company benefits package
  • Ongoing training and development opportunities

About COREcruitment Ltd

COREcruitment Ltd is a leading recruitment agency specialising in hospitality and leisure placements. We are committed to delivering exceptional results for our clients and candidates alike.



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