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Design Researcher

2 months ago

London, Greater London, United Kingdom Lloyds Banking Group Full time
About the Role

We are seeking a highly skilled Design Researcher to join our Research team at Lloyds Banking Group. As a key member of our team, you will be responsible for conducting research to understand customer needs and behaviors, and using this insight to inform and shape our design decisions.

Key Responsibilities
  • Conduct qualitative and quantitative research to gain a deep understanding of customer needs and behaviors
  • Develop and implement research plans to meet business objectives
  • Work closely with design and product teams to identify and prioritize research questions
  • Communicate research findings and insights to stakeholders in a clear and concise manner
  • Collaborate with research agencies and other teams to deliver research projects
Requirements
  • Experience working in a research role, preferably in a financial services or related industry
  • Strong research skills, including qualitative and quantitative methods
  • Ability to communicate complex research findings to non-technical stakeholders
  • Experience working with design and product teams to inform design decisions
  • Strong analytical and problem-solving skills
About Us

Lloyds Banking Group is a leading financial services company that is committed to helping Britain prosper. We are a values-led organization that is dedicated to creating a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

We are proud to be a disability confident employer and welcome applications from under-represented groups. We offer a wide-ranging benefits package, including a generous pension contribution, annual performance-related bonus, and share schemes.