Team Lead

2 weeks ago


Plymouth, Plymouth, United Kingdom St Austell Brewery Full time

The St Austell Brewery is a Grade II listed building with a rich maritime history. As our Assistant Manager, you'll be working in a popular destination that's a go-to for locals and visitors alike.

About the Role

We're seeking an experienced Team Lead to help us deliver exceptional service experiences. This exciting role will see you motivating a team of passionate people while supporting and occasionally stepping in for the General Manager.

  • You'll be responsible for ensuring everything runs smoothly and efficiently when the General Manager is away.
  • Creating a warm welcome to guests comes naturally to you, making every first impression count to ensure experiences delight from the get-go.
  • Keeping a watchful eye over customer feedback means your team is always adapting to maintain high standards and improve where necessary.
  • You'll support the full team including Front and Back of House during peak times, ensuring a consistently high level of service.
  • You'll oversee the consistent production of a quality food offering and recognize the importance of the Kitchen Team.
  • A keen eye for detail means you keep all admin and cash management systems ticking along as they should, taking responsibility when the General Manager is away.
  • You know health and safety regulations like the back of your hand.
  • Team members see you as an inspiring role model and know they can depend on you for support and development.
  • You take pride and responsibility for your own development, with an eye towards becoming a General Manager one day.
What We Offer

As our ideal candidate, you can expect a competitive salary between £25,000 and £30,000 per annum, depending on experience, plus benefits such as:

  • 30% off food and drink in our pubs
  • 50% off overnight stays in our pubs
  • £150 towards a stay in one of our pubs
  • Tips
  • Bonus Scheme
  • Discount scheme across hundreds of retailers
  • Cycle to work scheme on select roles
  • Learning and development opportunities
  • Career progression
  • Meal provided for shifts over 6 hours (up to the value of £10)
  • Family-friendly policies
  • Flexible working
  • Paid time off to volunteer


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