Regional Support Manager

4 weeks ago

Liverpool, Liverpool, United Kingdom Harbour Healthcare Limited Full time

Regional Support Manager Job Description

Harbour Healthcare Limited is seeking a Regional Support Manager to join our team in the North West region. As a Regional Support Manager, you will be responsible for supporting our care homes in the region to achieve a minimum good CQC outcome.

Key Responsibilities:

  • Support the delivery of the Service Improvement Plan and have key responsibilities for the delivery of elements of the Service Improvement Plan as agreed with your line manager.
  • Implement and manage new systems, including EMAR and electronic care planning.
  • Lead, direct, supervise and support employees working within the region.
  • Manage the region in an efficient and effective manner within available resources.
  • Support recruitment within a service in line with Harbour policy and procedure.
  • Provide Induction training and supervision to employees as required.
  • Promote good communication within a service and champion Harbour Healthcare key elements, including Stand-up and Resident of the Day.
  • Support the region and employees with any HR issues and performance.
  • Ensure the emotional, spiritual, physical, medical and material needs of the residents are recognised, assessed and met where possible.
  • Involve residents where possible in decision making about activity, life-style and matters in the home which may affect them.
  • Support with matters pertaining to the maintenance of the building and equipment.
  • Support the implementation of systems of working which enable Health and Safety legislative requirements to be met.
  • Ensure mandatory training requirements are met in the region and that clear, up to date, individual training records, are kept on all employees.

Requirements:

  • Enhanced DBS check in relation to Children and Adults.

About Harbour Healthcare:

We are a Family run business with Care Homes across the UK and are growing year by year. Inclusion is how we unleash the power of diversity. We strive to foster belonging and empowerment at work. Harbour Healthcare listen and engage with our diverse communities, and we value teamwork within our diverse workplace.

We are looking for people who care regardless of qualifications or experience. We care more about you sharing and demonstrating our values, which are:

  • Seeing the possibilities to make positive difference.
  • Valuing and celebrating individuality and diversity.
  • Supporting rights, needs, choices and dreams.
  • Being responsible, sustainable, and innovative in our work.

We are Inclusive, Caring, and have Integrity. If you do share our values and care, we want you to join our team.

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