Business Development Manager

2 weeks ago

Bedford, Bedford, United Kingdom Wells & Co Full time
Operations Manager - Wells & Co

At Wells & Co, we're committed to delivering exceptional experiences in our community. We're seeking a creative and energetic Operations Manager to lead our teams to continued success. This role requires someone who thrives in a fast-paced environment, excels at problem-solving, and is committed to maintaining high standards of quality and efficiency.

As a key member of our management team, you will be responsible for driving the brand strategy in all elements of the business, setting us apart from the competition as both a preferred employer and a destination to dine, drink, and stay. You will need to be people-oriented and have a passion for motivating, inspiring, and leading your teams.

Through ongoing financial KPI analysis, you will take ownership for the profitability of all sites and work with our marketing team to maximise sales growth wherever possible. You will be a natural leader with a proven track record in the hospitality industry, possessing strong organisational skills, exceptional attention to detail, and a passion for delivering outstanding guest service.

The ideal candidate will have a proven background in managing and leading a diverse team, including recruitment, training, and performance management. They will have had exposure in overseeing multiple sites within hospitality or retail and possess exceptional commercial acumen.

Key responsibilities include:

  • Managing and leading a diverse team to achieve business objectives
  • Overseeing multiple sites within hospitality or retail
  • Driving revenue growth and guest satisfaction through service standards strategy and delivery
  • Ensuring all sites operate lawfully, safely, and responsibly
  • Developing and implementing business strategies to drive growth and profitability

In return, you will receive a competitive salary, bonus, company car allowance, pension, private healthcare, and excellent development opportunities.

We are a family-owned business that is proud of our legacy and excited about our future. We have a passion for our businesses and our people. At Wells, you will be a valued part of the management team where you will make a difference every day.

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