Lead Artist

4 weeks ago

Crawley, West Sussex, United Kingdom Charlotte Tilbury Full time

About Charlotte Tilbury Beauty

As a global leader in the beauty industry, Charlotte Tilbury Beauty is revolutionising the way people experience makeup. We're seeking a talented Lead Artist to join our team and help drive our mission to empower everyone to be their most beautiful selves.

About the Role

The Lead Artist will be a true brand ambassador, living and breathing our values of artistry and commerce. This role requires a strong track record of delivering results at retail artist level, with the ability to lead by example and coach retail artist teams to succeed.

Key Responsibilities

  • Lead by example to consistently achieve and exceed personal sales goals and KPIs
  • Create brand awareness through the sharing and demonstration of strong product knowledge
  • Be proactive in booking appointments and maximising every consultation
  • Extend exceptional customer service beyond the in-store experience, driving the customer database for direct marketing opportunities
  • Be an inspiration to the team, demonstrating exceptional artistry and giving on-the-spot coaching and feedback to develop retail artists
  • Fluency in Charlotte Tilbury's makeup style, language, and expertise in product knowledge
  • Drive masterclasses and event activity in-store, ensuring appointments are fully booked
  • Bring active support and initiative for counter events and new product launches, sharing ideas
  • Demonstrate immaculate grooming standards, reflecting your makeup look and adhering to Charlotte Tilbury grooming guidelines

About You

  • Passionate about the Charlotte Tilbury brand
  • Engaging and personable
  • Good communication and presentation skills
  • Experienced artist
  • Proven track record in driving personal sales
  • Customer-facing experience
  • Social media presence
  • Experience of managing and planning in-store events

Why Join Us?

  • We offer a structured induction programme, Charlotte's Magic Academy, which trains you on all aspects of the role and provides follow-up training during your first months of employment
  • Structured career development, with a team of industry experts to support and work with you to explore your learning potential and career goals
  • Exclusive launches of our incredible products, with a full Charlotte Tilbury Look on completion of Charlotte's Magic Academy
  • Access to Tilbury Treats, our rewards platform, allowing you to save money and gain 'money can't buy' discounts
  • Other fabulous benefits, including life assurance, birthdays off work, team sales incentives, and more

At Charlotte Tilbury Beauty, we celebrate and support diversity, encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce.

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