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Account Manager/Executive

2 months ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Coffee Design Ltd Full time
Account Executive Job Description

We are seeking an experienced and organized Account Executive to join our creative agency, Coffee Design Ltd.

Key Responsibilities:

  • Manage client relationships and ensure the smooth running of all projects
  • Collaborate with cross-functional teams to deliver high-quality solutions that exceed client expectations
  • Build and maintain strong relationships with clients, serving as the primary point of contact for their design and digital needs
  • Develop and execute project plans that meet or exceed client goals
  • Monitor project progress and identify and mitigate risks and issues
  • Lead project meetings, including kick-offs, status updates, and review sessions
  • Provide regular project updates and reports to clients and agency management
  • Manage budgets, invoice clients, and manage purchase orders using our financial management system

Requirements:

  • Excellent customer service orientation with a strong understanding of client needs
  • Knowledge of design and digital services and processes
  • Proven ability to manage multiple projects, priorities, and timelines simultaneously
  • Strong organizational and time management skills

About Us:

Coffee Design Ltd is a creative agency dedicated to delivering exceptional and innovative solutions to our clients. We pride ourselves on delivering impactful and engaging brand experiences.