Customer Service Team Lead

2 weeks ago


Balderton, Nottinghamshire, United Kingdom Job&Talent Full time
Job Description

Are you a motivated and organized individual with excellent customer service skills? We are seeking an Administrative Support Specialist to join our team at Job&Talent in Newark. As an Administrative Support Specialist, you will be responsible for providing exceptional customer service to internal and external customers via phone, email, or in person.

Duties and Responsibilities:
  • Communicate effectively with customers to resolve queries and concerns.
  • Perform administrative tasks, including data entry and reporting.
  • Support the wider team with queries or support where required.
  • Maintain good working relationships with colleagues and customers.
  • Identify and improve processes to increase efficiency.

Requirements:
  • Experience in customer service or a related field.
  • Excellent communication and interpersonal skills.
  • Working knowledge of MS Office.
  • Ability to work in a fast-paced environment.
  • Great standard of spoken and written English language.

Benefits:
  • Competitive salary: £11.90 per hour.
  • Ongoing work with opportunities for career growth.
  • Free parking.
  • Pension scheme.
  • 30 days annual leave (including bank holidays).


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