Technical Support Manager

3 weeks ago


Nottingham, Nottingham, United Kingdom Nextech Group Full time

We are a leading IT service provider based in Nottingham, known for delivering exceptional technical support services to a diverse range of clients and internal teams. We are currently seeking a highly skilled and experienced Senior IT Engineer to join our team as a Technical Support Manager.

In this role, you will be responsible for managing and maintaining our IT infrastructure, providing expert technical support for hardware, software, and network issues, and mentoring junior IT technicians. The estimated salary for this position is £42,000 - £47,000 per annum.

Responsibilities:

  • Manage and maintain IT infrastructure, ensuring maximum uptime and performance.
  • Develop and implement effective IT solutions to meet business needs.
  • Provide expert technical support for hardware, software, and network issues.
  • Lead and manage IT projects, including installations, upgrades, and system migrations.
  • Mentor and support junior IT technicians, providing guidance and sharing technical knowledge.
  • Evaluate and implement new technologies to improve IT infrastructure.


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