Commercial Insurance Account Handler

5 hours ago

Market Harborough, United Kingdom Regional Recruitment Services Full time
Job Title: Commercial Insurance Account Handler

We are seeking an experienced Commercial Insurance Account Handler to join our team at Regional Recruitment Services. As a key member of our Commercial team, you will be responsible for managing a portfolio of commercial clients, ensuring their needs are met and fostering long-term relationships.

Key Responsibilities:
  • Client Management: Oversee a portfolio of commercial clients, ensuring their needs are met and fostering long-term relationships.
  • Clear Communication: Address client enquiries and claims with professionalism, providing timely and clear responses.
  • Primary Contact: Serve as the go-to person for policy queries, mid-term adjustments, and daily account management tasks.
  • Internal Coordination: Collaborate with internal teams to ensure efficient and seamless service for clients.
  • Product Knowledge: Gain a thorough understanding of a broad range of insurance products and offerings.
  • Relationship Building: Develop and sustain strong professional relationships with clients, insurers, and business partners.
  • Cross-Selling Opportunities: Identify and pursue opportunities to offer additional insurance products that suit client needs.
  • Industry Updates: Keep up-to-date with market trends, regulations, and industry developments to provide informed advice.
Requirements:
  • Account Handling Experience: A minimum of 2 years managing commercial accounts.
  • Insurance Industry Background: At least 2 years of experience working in the insurance industry.
  • Customer Service Excellence: A genuine passion for providing exceptional customer service and maintaining client satisfaction.
  • Strong Communication Skills: Excellent verbal communication, with the ability to build rapport and engage effectively with clients.
  • Professional Appearance: Well-presented, smart, and with a professional attitude.
  • Organisational Abilities: Strong attention to detail and the ability to manage tasks efficiently and effectively.
  • IT Skills: Proficient in Microsoft Word, Excel, and Outlook.
  • Commercial Insurance Knowledge: In-depth understanding of the commercial insurance market and related products.
  • CRM Systems and Lead Management: Experience using insurance CRM systems and managing leads.
Benefits:
  • Opportunities to attain nationally recognized industry qualifications.
  • Commission Opportunities
  • Workplace pension.
  • Private medical insurance.
  • Professional growth and development opportunities.
  • Collaborative and vibrant work environment.
  • 25 days holiday plus bank holidays.

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