Health Club Reception Team Member

2 weeks ago


StratfordUponAvon, United Kingdom Bannatyne Health Club Full time
Job Description

As a Spa Receptionist, you will be the face of Bannatyne Health Club, creating memorable experiences for our guests. You will work in a serene environment, surrounded by a team dedicated to making a difference in people's lives.

Responsibilities
  1. Greet and welcome guests with a friendly and professional demeanor
  2. Manage spa bookings and appointments, ensuring a smooth scheduling process
  3. Handle guest inquiries providing information about spa services, treatments and products
  4. Process payments and manage the reception area efficiently
  5. Assist with the promotion of spa services, special offers and retail products
Benefits
  • B-Fuelled - Complimentary lunch or breakfast
  • Flexible schedule
  • 28 days annual leave increasing with tenure
  • Free gym membership
  • Complimentary gym membership (after 2 years service)
  • Discounted Spa Treatments - 30%
  • Discounted Spa Goods - 20%
  • ELEMIS Products Discounted Meals and Beverages - 50% cafe/bar Career & Personal Development training Mental Health Well-Being & EAP Services Length of services awards Staff awards and Bonuses Discounted entertainment and shopping
Requirements
  • Have strong interpersonal and communications skills and a customer-focused attitude
  • A genuine passion for health, wellness and customer service
  • Excellent organisational skills and multitasking abilities
Estimated Salary

Approximately £11.64 per hour based on your location and the role requirements.



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